8:30 am – 11:00 am & 3:00 pm – 5:30 pmSaturdays:
8:30 am – 11:00 am & by appointment 3:30 pm – 5:00 pmSunday Lodging by appointment:
9:00 am – 10:30 am & 3:30 pm – 5:00 pmStatutory & Civic Holidays:
Christmas, Boxing Day, New Years and Easter Sunday, we are closed. All other holidays we are open from 9:00 am – 10:30 am
For Christmas & New Year Eves we are closed on Sundays. All other Christmas and New Years Eves, we are open from 8:30 am - 11:00 am.
Tours are welcome, but because we are an extremely busy facility, appointments are required for tours.
Note: there are periods during the year our facility is closed for our own holidays, breaks and maintenance.
Please note if you are requesting to Lodge your pet with us, use the Lodging Request form found at the top menu. We are unable to entertain requests for Lodging through this Contact Us form
We are centrally located off Highway #12, between Highway #11 and Highway #400. We are minutes from Orillia, Coldwater, Barrie, Horseshoe Valley, Anten Mills, Moonstone, Gravenhurst, Bracebridge, Washago, Midland and Penetanguishene.